Terms of Service

Last updated: December 2024

1. Acceptance of Terms

Welcome to Hotelier Interiors. These Terms of Service ("Terms") govern your use of our website, services, and any related products or services provided by Hotelier Interiors ("we," "our," or "us").

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

Hotelier Interiors provides interior design services for hotels, including:

  • Complete interior design and space planning
  • Hotel renovation and refurbishment
  • Sustainability consulting and eco-friendly solutions
  • Sourcing and coordination with suppliers and brands
  • Project management and implementation
  • Design consultation and advisory services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Obligations and Conduct

When using our website and services, you agree to:

  • Provide accurate and complete information
  • Use our services only for lawful purposes
  • Respect intellectual property rights
  • Not interfere with the operation of our website
  • Not transmit harmful or malicious content
  • Comply with all applicable laws and regulations

You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.

4. Service Agreements and Contracts

For specific design projects and services, separate written agreements or contracts will be executed. These agreements will include:

  • Detailed scope of work and deliverables
  • Timeline and milestones
  • Payment terms and fees
  • Project-specific terms and conditions
  • Cancellation and modification procedures

In case of conflict between these Terms and a specific service agreement, the service agreement will prevail.

5. Intellectual Property Rights

All content on our website, including but not limited to designs, text, graphics, images, logos, and software, is owned by Hotelier Interiors or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Design Work and Ownership

  • Original design concepts created for clients become the property of the client upon full payment
  • We retain the right to use design work for portfolio and marketing purposes
  • Any pre-existing intellectual property remains our property
  • Third-party materials are subject to their respective licenses

You may not reproduce, distribute, modify, or create derivative works of our content without explicit written permission.

6. Payment Terms

Payment terms for our services will be specified in individual project agreements. General payment policies include:

  • Initial deposits may be required to commence work
  • Progress payments tied to project milestones
  • Final payment due upon project completion
  • Late payment fees may apply
  • All fees are quoted in Euros unless otherwise specified

We reserve the right to suspend work in case of non-payment and to pursue legal remedies for outstanding amounts.

7. Cancellation and Refunds

Cancellation policies will be detailed in individual service agreements. General principles include:

  • Notice requirements for cancellation
  • Compensation for work completed up to cancellation date
  • Refund policies for unused deposits
  • Client's responsibility for third-party costs incurred

We reserve the right to terminate services for breach of contract or non-payment.

8. Limitations of Liability

To the fullest extent permitted by law:

  • Our liability is limited to the total amount paid for the specific service
  • We are not liable for indirect, consequential, or punitive damages
  • We do not guarantee specific business outcomes or revenue increases
  • Our responsibility for third-party products and services is limited
  • Clients are responsible for obtaining necessary permits and approvals

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

9. Indemnification

You agree to indemnify and hold harmless Hotelier Interiors, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

10. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European clients.

11. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, or other force majeure events.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the Netherlands. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of Amsterdam, Netherlands.

We will attempt to resolve disputes through good faith negotiation before pursuing legal action.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

We recommend reviewing these Terms periodically to stay informed of any updates.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Hotelier Interiors

Email: [email protected]

Phone: +31 20 123 4567

Address: Prinsengracht 123, 1015 LM Amsterdam, Netherlands

Business Registration: KvK 12345678